Who’s in the Room for the Client?

Heat networks are complex to deliver, but for residents they are simply home. So who is making sure the client’s interests are properly represented when the technical decisions are being made? I spent some time on site recently at a project in London, shadowing one of our engineers through acceptance testing in the plantroom, across […]
Cost, complaints and compliance: why heat network clients are appointing Guardians

A new role has been quietly appearing in heat network tenders over the past year or so, and I think it’s one of the more significant things happening in our corner of the market. What Is a Heat Network Design Guardian? Peabody recently procured what they called a ‘Design Guardian’ for the district energy network […]